Privacy Policy

Privacy Policy

Lauretta’s Tasty Treats is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Personal Information We Collect

We may collect personal information including, but not limited to:

• Name

• Email address

• Phone number

• Delivery or billing address

• Order details and preferences

• Payment information (processed securely via third-party providers)

• Communications you send us (email, social media, SMS, enquiry forms)

2. How We Collect Your Information

Your personal information may be collected when you:

• Place an order

• Contact us via email, phone, website, or social media

• Subscribe to our mailing list or SMS updates

• Enter promotions, giveaways, or competitions

• Interact with our website or online platforms

3. How We Use Your Information

We use your personal information to:

• Process and fulfil orders

• Communicate with you about your orders

• Send promotional emails or SMS messages (only if you opt in)

• Improve our products and customer experience

• Comply with legal and regulatory requirements

4. Marketing Communications

If you subscribe to our mailing list or SMS notifications, we may send you updates about products, offers, and promotions.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Replying STOP to SMS messages

• Contacting us directly

5. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose your information to trusted third parties where necessary, including:

• Payment processors

• Delivery or courier services

• Website hosting or email/SMS platforms

These third parties are required to protect your information and use it only for the intended purpose.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Accessing and Correcting Your Information

You may request access to, or correction of, your personal information at any time by contacting us. We will respond within a reasonable timeframe.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and analyse website traffic. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated date.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact us:

Lauretta’s Tasty Treats
📧 Email: Laurettastastytreats@gmail.com
📍 Location: Wishart