Taking your cake home

🎂 Taking Your Cake Home

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🚗 Transport

To ensure your cake arrives safely, please follow these instructions carefully:

• Always keep the cake flat and level
• Place the cake on the car floor (best option) or securely in the boot on a flat surface
• Travel in an air-conditioned vehicle to help maintain a cool temperature

⚠️ Important:
Do not place cakes, brownies, or cupcakes on the seat or on someone’s lap.
If sudden braking occurs, hands or body movement can push into the box and damage the product, or items placed on seats may slide or fall.

Please note: We are not liable for any damage once the order has been collected.

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🏠 Storage

Once you arrive home or at your venue:

🎂 Cakes

• Store the cake in the fridge as soon as possible
• Always keep the cake in its box to protect it and prevent condensation
• Do not place in direct sunlight or near any heat source

Before serving:

• In cooler months: remove from fridge 2–2.5 hours before serving
• In warmer weather: remove from fridge 1.5–2 hours before serving

The cake is best enjoyed when it has softened at room temperature. However, please note that if left out too long, the buttercream may begin to soften or melt. It is important to follow these timeframes.

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🧁 Cupcakes

• Store cupcakes in the fridge
• Remove from fridge 2–3 hours before serving
• Keep away from direct sunlight and heat.

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🍰 Serving Size

Your serving size will have been discussed during the ordering process or displayed on the website before checkout.

A cake cutting guide will be provided with your order to help you cut the cake correctly and achieve the expected number of servings.

Before cutting your cake, ensure you have:

• A sharp knife
• A chopping board or flat serving plate
• A clean surface to work on

Following the cutting guide will help you maximise the number of serves from your cake and ensure portions are consistent.

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🧁 Storing Leftovers

If you have cake remaining after your celebration, it can be stored for later enjoyment.

Refrigeration

Store leftover cake in an airtight container in the fridge for up to 3 days.

Freezing

For longer storage, wrap individual slices or leftover portions tightly in cling wrap and place them in the freezer for up to 1 month.

When ready to enjoy, allow the cake to thaw in the refrigerator and then bring it to room temperature before serving for the best flavour and texture.

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🌧️ Weather Considerations

Buttercream and chocolate are sensitive to temperature.

• On hot days, minimise the time the cake spends out of refrigeration before serving.
• Avoid transporting or displaying cakes outdoors for extended periods.
• If your event is outdoors, keep the cake in a cool, shaded area until required.

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📸 Before the Celebration

We recommend taking photos of your cake as soon as it is set up.

Not only will you capture it at its freshest, but you'll also have beautiful photos before cutting and serving begins.

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🔪 Cutting Your Cake

For the cleanest slices:

• Use a sharp knife.
• Wipe the knife clean between cuts.
• For very neat slices, dip the knife in warm water and dry it before cutting.

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🕯️ Candles & Decorations

• Remove all non-edible decorations before serving.
• Do not leave lit candles unattended.
• Ensure candle wax does not drip onto the cake.

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🚸 Children & Pets

Keep cakes and cupcakes out of reach of young children and pets before serving to avoid accidental damage.

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🎂 Tall Cakes

Tall cakes can be heavier and more delicate than standard cakes.

• Carry the cake box from the bottom with both hands.
• Avoid tilting the box.
• Place the cake directly onto the display table once you arrive at your destination.

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⚠️ Allergy Information

Our products may contain or come into contact with common allergens including:

• Wheat
• Dairy
• Eggs
• Soy
• Nuts

If allergies have been discussed prior to ordering, we will do our best to accommodate requirements; however, unless specifically stated, products are prepared in a kitchen that handles these allergens.

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📞 If You Have Questions

If you're unsure about transporting, storing, serving, or displaying your cake, please contact us before your event. We're happy to help ensure your cake looks and tastes its best.

✅ Before You Leave

• Cake is level and secure in the vehicle
• Air conditioning is on
• Space has been cleared in the fridge at home or venue
• Cake cutting guide has been received
• Serving knife and cake board/plate are ready for the event